PRIVACY POLICY.

OUR COMMITMENT TO YOUR PRIVACY

At Hope Hub Inc., we believe that protecting personal information is an extension of our commitment to human dignity, compassion, integrity, and responsible stewardship.

Hope Hub Inc. was established through the vision and community mission of The Church of Atlanta and works alongside Better Together Community Development Corporation (Better Together CDC) to advance charitable outreach, community empowerment, advocacy, and meaningful transformation.

Although each organization maintains its own identity, governance, and operational responsibilities, we share a commitment to protecting the privacy, security, and trust of the individuals, families, donors, volunteers, partners, and communities we serve.

This Privacy Policy establishes the principles governing how Hope Hub Inc. collects, uses, maintains, protects, and shares information through its website, communications, programs, charitable initiatives, and community partnerships.

These principles are intended to remain consistent with the broader privacy commitments of The Church of Atlanta and Better Together CDC while addressing the specific responsibilities of Hope Hub Inc.

1. ORGANIZATIONAL SCOPE AND AFFILIATION

This Privacy Policy primarily governs Hope Hub Inc., including its official website at https://hopehubatlanta.org, and the programs, services, forms, communications, and initiatives administered by Hope Hub.

For purposes of this Policy, our affiliated and collaborating organizations include:

Hope Hub Inc. — A separately organized, faith-rooted nonprofit focused on crisis response, housing stability, justice and advocacy, education, community empowerment, redevelopment, and spiritual care.

The Church of Atlanta — The founding faith community whose vision and commitment to compassionate service helped establish Hope Hub Inc.

Better Together Community Development Corporation — A community development organization working to strengthen neighborhoods, empower families, and advance sustainable community transformation.

Together, these organizations may collaborate through shared initiatives, outreach activities, events, partnerships, and community development efforts.

However, organizational affiliation does not automatically authorize the unrestricted exchange of personal information.

Each organization remains responsible for the personal information it independently collects or controls.

2. SHARED PRIVACY PRINCIPLES

Across Hope Hub Inc., The Church of Atlanta, and Better Together CDC, our shared privacy commitments are guided by the following principles:

• Dignity and Respect: Every individual deserves to have personal information treated with care, regardless of background, circumstances, or relationship to our organizations.
• Purposeful Collection: We seek to collect only information reasonably necessary to provide services, administer programs, communicate effectively, and fulfill organizational responsibilities.
• Responsible Stewardship: Personal information should be handled with integrity, appropriate safeguards, and accountability.
• Confidentiality: Sensitive personal, household, financial, pastoral, and assistance-related information should be protected against unnecessary or unauthorized disclosure.
• Transparency: Individuals should understand why information is requested and how it may be used.
• Consent and Choice: Where appropriate or legally required, individuals should have meaningful choices concerning communications and the sharing of their information.
• Organizational Accountability: Each organization maintains responsibility for its own data-handling practices, even when participating in collaborative programs.

These commitments provide a common foundation for protecting information while respecting the distinct purposes and legal responsibilities of each organization.

3. INFORMATION SHARING BETWEEN AFFILIATED ORGANIZATIONS

Hope Hub Inc. may collaborate with The Church of Atlanta, Better Together CDC, and other authorized community partners to provide assistance, coordinate services, administer joint initiatives, and respond to community needs.

In connection with these activities, limited personal information may be shared when reasonably necessary for an authorized purpose and consistent with applicable law, privacy commitments, and any required consent.

Examples may include coordinating a community event, facilitating a requested referral, administering a jointly operated program, or connecting an individual with services offered by another organization.

Personal information collected by Hope Hub Inc. will not automatically become part of The Church of Atlanta's or Better Together CDC's independent mailing lists, donor databases, membership records, or program files.

Likewise, information collected by those organizations will not automatically become part of Hope Hub's records.

Mobile phone numbers, SMS opt-in information, and text messaging consent will not be shared among affiliated organizations or with third parties for their own marketing or promotional purposes.

Where an initiative involves multiple organizations, additional notices, authorizations, or program-specific agreements may explain how information will be handled.

4. FAITH, SERVICE, AND PERSONAL INFORMATION

Hope Hub Inc. is rooted in Christian faith and the conviction that every person possesses inherent dignity and worth.

Our charitable work may include spiritual care, prayer, pastoral support, and collaboration with faith communities. Individuals may voluntarily request or participate in these services.

Information shared in connection with spiritual care should be handled with appropriate sensitivity and confidentiality.

Participation in religious activities is not required as a condition of receiving charitable assistance from Hope Hub.

Information provided for community assistance will not automatically be used for church membership recruitment, religious communications, or unrelated promotional activities.

5. APPLICATION OF THIS POLICY

The remaining provisions of this Privacy Policy govern:

• Personal information and assistance applications.
• Housing stability and emergency relief records.
• Donor and financial information.
• Volunteer and community partnership information.
• Email, telephone, and SMS communications.
• Cookies, analytics, and website technologies.
• Third-party service providers.
• Data security and confidentiality.
• Information retention and individual privacy requests.
• Children and family information.
• Photography, testimonials, and media consent.
• Policy updates and contact procedures.

Where Hope Hub Inc. administers a program independently, this Policy applies to its handling of personal information.

Where another organization independently collects or controls information, that organization's applicable privacy policy governs its practices.

Where information is jointly processed, the participating organizations should identify their respective responsibilities and provide any additional disclosures required by law.

CONTACT INFORMATION

Hope Hub Inc.

Website: https://hopehubatlanta.org

Email: Hope@HopeHubAtlanta.org

Phone: 404-795-8824

Affiliated and Collaborating Organizations

The Church of Atlanta: https://www.churchatl.com

Better Together Community Development Corporation

Mobilizing Hope. Restoring Lives. Rebuilding Communities.